Introduction
This Privacy Notice for SERAMinds Consulting Private Limited (doing business as StockPrompt.ai) ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://StockPrompt.ai or any website of ours that links to this Privacy Notice.
- Use StockPrompt.ai, an AI-powered stock market research and analytics platform offering stock analysis, technical indicators, backtesting, sentiment insights, and market data for Indian and selected international markets. It is intended for informational and educational purposes only and does not provide personalised investment advice.
- Engage with us in other related ways, including any marketing or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at support@stockprompt.ai.
1. What Information Do We Collect?
Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register on the Services, express interest in our products or Services, participate in activities on the Services, or contact us.
The personal information we collect depends on your interactions with us, the choices you make, and the products and features you use. It may include:
- Names
- Email addresses
- Phone numbers
- Usernames
- Passwords
- Billing addresses
- Debit/credit card numbers
- Contact or authentication data
- Contact preferences
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and security code. All payment data is handled and stored by Razorpay. You can find its privacy notice here: https://razorpay.com/privacy/.
Social Media Login Data. If you register using an existing social media account, such as Facebook or X, we may collect certain profile information from that provider, as described in Section 6.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.
Information Automatically Collected
In Short: Some information, such as your IP address and browser and device characteristics, is collected automatically when you visit our Services.
We may automatically collect device and usage information, including your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This information is primarily used to maintain the security and operation of our Services and for analytics and reporting.
Like many businesses, we also collect information through cookies and similar technologies.
The information collected may include:
- Log and Usage Data: service-related, diagnostic, usage, and performance information recorded in log files, including IP address, device information, browser type and settings, timestamps, pages and files viewed, searches, features used, error reports, and hardware settings.
- Device Data: information about your computer, phone, tablet, or other device, which may include IP address, device and application identifiers, location, browser type, hardware model, internet service provider or mobile carrier, operating system, and system configuration.
- Location Data: precise or imprecise information about your device location, depending on your device type and settings. You may be able to opt out by refusing permission or disabling location settings, although some Services may then be unavailable.
Google API
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and prevent fraud, and comply with law. We may also process it for other purposes with your consent.
We process personal information for reasons including:
- To facilitate account creation and authentication and manage user accounts.
- To deliver and facilitate delivery of requested services.
- To respond to user inquiries and provide support.
- To send administrative information, including details about products and services and changes to terms and policies.
- To request feedback and contact you about your use of our Services.
- To send marketing and promotional communications in accordance with your preferences. You can opt out of marketing emails at any time.
- To evaluate and improve our Services, products, marketing, and user experience, identify usage trends, and assess promotional campaigns.
3. When and with Whom Do We Share Your Personal Information?
In Short: We may share information in the situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us and require access to information to do that work. We have contracts in place designed to safeguard personal information, and these providers may process information only as instructed.
Categories of third parties may include:
- AI platforms
- Cloud computing services
- Data analytics services
- Payment processors
- Website hosting service providers
Business Transfers. We may share or transfer information in connection with, or during negotiations of, a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Do We Offer Artificial Intelligence-Based Products?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
Our Services include AI-powered products, features, or tools ("AI Products"). The terms in this Privacy Notice govern your use of AI Products within our Services.
Use of AI Technologies
We provide AI Products through third-party service providers ("AI Service Providers"), including Amazon Bedrock. Your input, output, and personal information may be shared with and processed by these providers to enable use of the AI Products. You must not use AI Products in a way that violates the terms or policies of an AI Service Provider.
Our AI Products
Our AI Products are designed for the following functions:
- AI research
- AI automation
- AI search
- Text analysis
- Natural language processing
How We Process Your Data Using AI
Personal information processed using AI Products is handled in line with this Privacy Notice and our agreements with third parties.
7. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer period is required or permitted by law.
We retain personal information only as long as necessary for the purposes described in this Privacy Notice, unless a longer period is required or permitted by law, such as for tax, accounting, or other legal requirements. When we no longer have a legitimate business need to process it, we will delete or anonymise it or, if deletion is not immediately possible (for example, because the information is stored in backup archives), securely store it and isolate it from further processing until deletion is possible.
8. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect personal information. However, despite our safeguards and efforts to secure information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise that hackers, cybercriminals, or other unauthorised third parties will not defeat our security measures and improperly collect, access, steal, or modify information. You should access the Services only within a secure environment.
9. Do We Collect Information from Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect data from, solicit data from, or market to children under 18, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor dependant using the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete the data. If you become aware of any data collected from anyone under 18, please contact us at support@stockprompt.ai.
10. What Are Your Privacy Rights?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing Your Consent
Where we rely on your consent to process personal information, you may withdraw your consent at any time by contacting us using the details in the section "How Can You Contact Us About This Notice?" Withdrawal does not affect the lawfulness of processing carried out before withdrawal or processing based on another lawful ground.
Opting Out of Marketing and Promotional Communications
You can unsubscribe from marketing and promotional communications at any time by clicking the unsubscribe link in our emails or by contacting us. You will be removed from the marketing lists, although we may still send you service-related messages necessary to administer your account or respond to service requests.
Account Information
You may review or change your account information or terminate your account at any time through your account settings or by contacting us. Upon a termination request, we will deactivate or delete your account and information from active databases, subject to information we may retain to prevent fraud, troubleshoot problems, assist with investigations, enforce legal terms, or comply with applicable legal requirements.
Cookies and Similar Technologies
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services.
If you have questions or comments about your privacy rights, email us at support@stockprompt.ai.
11. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognising and implementing DNT signals has been finalised. As a result, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you of that practice in a revised version of this Privacy Notice.
12. Do We Make Updates to This Notice?
In Short: Yes, we will update this Privacy Notice as necessary to comply with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. For material changes, we may post a notice or directly send you a notification. We encourage you to review this Privacy Notice frequently to stay informed about how we protect your information.
13. How Can You Contact Us About This Notice?
If you have questions or comments about this Privacy Notice, you may email us at support@stockprompt.ai
14. How Can You Review, Update, or Delete the Data We Collect from You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you and details about how we have processed it, to correct inaccuracies, or to delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request review, update, or deletion of your personal information, please fill out and submit a data subject access request.